Where do we deliver?
We deliver to the inner suburbs of Melbourne. Enter your postcode in the 'Do We Deliver?' box at the top of the page to confirm that you are within our delivery area.
What days do you deliver?
We deliver on Tuesday, Thursday and Friday.
What is the delivery fee?
Delivery by Garden Organics is $9.95. We don't use couriers.
Can I pick up?
Yes. We offer a Click and Collect service. There is a designated pick up area at the Queen Victoria Market in Queen St near D Shed. This is clearly marked for you to see. When you arrive please contact us on 0434 611 593 and we will bring your box to you. Alternatively you can pick up your box from our Market Stall which is in I Shed, Stalls 71-77 (just off Therry St).
What time can I pick up?
There are three times for pick up. 11am, 12 noon and 1pm. Please try and pick up within the hour window you have chosen.
Orders Cut Off times
Orders need to be placed by 1pm two days before the delivery day and click collect day.
1pm Sunday for Tuesday delivery and click/collect,
1pm Tuesday for Thursday delivery and click/collect,
1pm Wednesday for Friday delivery and click/collect.
What if I'm not home for delivery?
It is best to be at home for the delivery. If it isn't possible, leave a note in the checkout process suggesting where we can leave the order. Please choose a shaded place that is secure and away from pets.
We are not responsible for unattended deliveries after we have delivered them. Theft of your box or damaged caused by weather and pets is beyond our control. Proof of delivery can be provided via email if requested.
After delivery has been made, we suggest that you take care of your delivery as soon as possible to maximise the freshness of the produce and other items that need to be stored appropriately.